Privacy Policy

Effective Date: August 2025

NeoFipronis (“we”, “our”, or “the website”) is committed to protecting your personal information and respecting your privacy. Please read this Privacy Policy carefully to understand how we collect, use, and protect your data.

1. Information We Collect

We may collect the following types of information when you interact with our site:

• Contact information (name, email, phone number, shipping address)
• Pet-related details (e.g., weight, diagnosis) when voluntarily submitted
• Technical data (IP address, browser type, access time, pages visited)

2. How We Use Your Information

We collect and use your information to:

• Process your inquiries, orders, and support requests
• Improve website functionality and user experience
• Send updates, product alerts, and promotional materials (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share your data only in the following cases:

• To fulfill your order (e.g., with shipping or payment providers)
• If required by law or legal processes
• With your consent or request

4. Cookies

We use cookies and similar technologies to collect anonymous usage data and enhance website performance. You may control or disable cookies through your browser settings.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse.

6. Children’s Privacy

This website is not intended for children under the age of 13. If we learn we have collected personal data from a child, we will delete it promptly.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications
• Contact us for any privacy-related concerns

Please email us at service@pronidesivir.com to submit a request.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: service@pronidesivir.com

WhatsApp: +1 (281) 258-6794